Terms & Conditions
General Terms & Products and services
1. General Terms
1.1 Eligibility: By using this Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian.
1.2 License to Use: We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this Website. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without express written permission from us.
1.3 Account Registration: To access certain features of our Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.
2. Products and Services
2.1 Product Descriptions: We strive to provide accurate descriptions and images of products available on the Website. However, we do not guarantee that product descriptions, images, or other content on the Website are entirely accurate, complete, reliable, current, or error-free.
2.2 Pricing: All prices listed on the Website are in Indian Rupees (INR) unless otherwise specified. We reserve the right to change prices at any time without prior notice.
2.3 Order Acceptance: Your order constitutes an offer to purchase products or services from us. We reserve the right to accept or reject your order at our discretion, even after receiving an order confirmation or payment. If we cancel your order after payment has been processed, we will issue a refund for the amount paid.
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3. Intellectual Property
3.1 Ownership: All content on the Website, including text, graphics, logos, images, videos, and software, is the property of Kalpadrumam ecom or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.
3.2 Prohibited Use: You agree not to reproduce, distribute, modify, create derivative works from, or otherwise exploit any content from our Website without our express written permission.
4. User Conduct
4.1 Prohibited Activities: You agree not to use the Website for any unlawful, harmful, or prohibited activities, including but not limited to:
Engaging in fraudulent transactions.
Distributing viruses or other harmful software.
Attempting to gain unauthorized access to the Website or its systems.
Harassing or harming other users.
5. Limitation of Liability
5.1 Disclaimer of Warranties: The Website and all content, products, and services available through it are provided "as is" and "as available" without any warranties of any kind, either express or implied.
5.2 Limitation of Liability: To the fullest extent permitted by law, Kalpadrumam ecom shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or inability to use the Website.
6. Indemnification
You agree to indemnify and hold Kalpadrumam ecom, its affiliates, officers, directors, employees, and agents harmless from any claims, losses, liabilities, damages, expenses, or demands arising out of your use of the Website or violation of these Terms.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City/State].
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our Website, and the "Last Updated" date will be revised accordingly. Your continued use of the Website after any changes to these Terms will constitute your acceptance of the new Terms.
Privacy & Safety
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Last Updated: 10-08-2024
1. Introduction
Welcome to Kalpadrumam ecom ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website kaanuka.com or make a purchase from our online store.
By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms outlined here, please do not use our Website.
2. Information We Collect
We collect various types of information in order to provide and improve our services:
Personal Information: This includes your name, email address, phone number, shipping and billing address, and payment details when you make a purchase or create an account.
Non-Personal Information: We collect data such as your IP address, browser type, and usage patterns through cookies and similar technologies to enhance your browsing experience.
Transactional Information: Information about your purchases, including the products or services you have bought, their prices, and payment methods.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Process Orders: Your information is used to process and fulfill orders, send order confirmations, and provide customer support.
To Improve Our Services: We analyze user behavior and preferences to enhance our product offerings, customer service, and overall shopping experience.
To Send Promotional Communications: With your consent, we may send you newsletters, promotional offers, and updates. You can opt out at any time by following the unsubscribe link in the emails.
To Comply with Legal Obligations: We may disclose your information when required by law, such as in response to a court order or legal process.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist us in operating our Website, processing payments, delivering products, and providing customer support.
Legal Authorities: When required by law or to protect our legal rights, we may disclose your information to government authorities or other third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Website and store certain information. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our Website.
6. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Your Rights
As a user of our Website, you have the following rights regarding your personal information:
Access and Correction: You may request access to the personal information we hold about you and request corrections if any data is inaccurate or incomplete.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If you have provided consent for the processing of your personal data, you may withdraw it at any time.
Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Payment and Billing
1.1 Payment Methods: We accept various payment methods, including credit/debit cards, net banking, UPI, and digital wallets. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
1.2 Billing Information: You agree to provide current, complete, and accurate billing information for all purchases made through our Website.
1.3 Failed Payments: In the event of a failed payment, we reserve the right to cancel your order and take appropriate actions, including contacting your payment provider.
Contact us
Changes to This terms & Conditions We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our Website, and the "Last Updated" date will be revised accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Kalpadrumam ecom
2, Dodda Muthappa Garden, Tavarekere Main Road, BTM 1st stage, Bangalore - 560029​